After launch

The engineers who built it keep it running.

Workflows change, vendors update their APIs, and models drift as the data moves. The engineers and agents who delivered your project stay on in the same Steer workspace. Every task still comes with an evidence report and waits for a person's approval before Steer merges it.

Book a callHow the crew works

Agents do the work. Our engineers steer it and review the evidence, and Steer merges nothing until a person approves it.

Software keeps changing after launch. So does the business around it.

New products, new vendors, a process change, a security update. Each one changes what the software has to do, and each change is a chance to break something. Left alone, the project you paid for slowly falls behind the business.

The retainer that bills hours

An agency retainer buys a project manager and a monthly report. The engineer who built your system has moved to another account.

The vendor that ships its own roadmap

Your ERP, platform or SaaS vendor builds for its average customer. Your requests go into a queue you cannot see.

Changes nobody checked

A quick fix goes straight to production, a dependency update breaks an integration, and nobody can say who approved what.

The same engineers and workspace, with the same checks on every change.

The engineer who ran your project stays on the account. Agents handle the recurring work, and the engineer reads the evidence and approves every merge through Steer.

01

Dedicated crew

The project's engineer plus agents, assigned to your account. The same people you worked with on the build.

02

Monitoring you agree on

We agree at handover on what to watch, such as sync failures, error rates, data quality, search relevance or forecast error, and the crew reviews it against the launch baseline.

03

Fixes, updates and small features

A new approval step, a field for a new channel, a dependency update, an integration your ops team asks for. Each is specced, built, checked with evidence and approved before Steer merges it.

04

Flat monthly fee

Scope in writing, with no timesheets and no change-request paperwork. You know what next month costs.

A standing steering call. Async the rest of the time.

In a typical week, agents work inside the workspace throughout, and your operations lead or product owner drops in whenever they like. One steering call sets the priorities, and everything else moves async.

DAILY
Async stand-up · agents keep running · drop into any session
Mon
Steering call
New specs in
Tue
Agent waves
Spec review
Wed
Agent waves
Evidence review
Thu
Agent waves
Pull requests open
Fri
Numbers review
Merge approvals

Underneath the cadence is the same six-stage line every project moves through, and your team can sign in and follow it.

What the monthly engagement covers.

Monthly engagementFlat fee
+A dedicated crew for your account
+Steer workspace access for your team
+Monitoring against the launch baseline
+Fixes and updates as your systems and vendors change
+Small features and integrations, each with an evidence report and a person's approval
+A standing steering call and one engineer as your point of contact
+A monthly review of the numbers, in writing
→New requests go straight into the workspace as tasks.

What an agency retainer buys, and what the crew does.

Agency retainer
Steer crew
Who does the work
Whoever is free this month
The engineers who delivered your project, plus agents
What you see
A monthly report
The workspace, with every session, pull request and evidence report
How changes are checked
A project manager says it is done
An evidence report on every task, and a person approves before Steer merges it
Where the code lives
Wherever the agency keeps it
Your GitHub repositories from the first commit
Monitoring
You notice, then you file a ticket
Tracked against the launch baseline
Pricing
Hours, with a minimum
Flat monthly fee
Continuity
Rotating staff
Dedicated crew

Built for teams that just launched a project with us.

After an ERP workflow build

The quoting or scheduling tool is live and people depend on it. The crew adds the next approval step, fixes what the ERP sync turns up, and keeps it in step with the system of record.

After a migration

The old system is switched off. The crew that ran the migration knows why every decision was made and keeps the integrations and data flows working.

After a search or ML build

Relevance and forecasts drift as the data changes. The crew retrains the model, watches relevance or forecast error, and ships the rule changes the business asks for.

It starts where the project ends.

1
step 1

The project launches

Your software goes live with its evidence and its baseline numbers.

2
step 2

Handover

The project's engineer stays on while your team gets used to the software and the numbers settle.

3
step 3

Crew agreement

A one-page scope covering what we watch, how fixes and small features come in, and the flat monthly fee.

4
ongoing

Monthly rhythm

Same crew, same workspace. When the numbers point to the next project, we quote it from here.

Every project has a before and an after.

The audit picks the project, and we build it on Steer. Afterward, the engineers who built it can keep it running in the same workspace, with the same evidence on every change.